Welcome to Waizmagnet Trading Private Limited! We aim to provide you with a seamless shopping experience. Please review our Shipping and Refund Policy below to understand our procedures and your rights.
1. Shipping Policy
1.1 Processing Time
- Orders are typically processed within 1-3 business days. You will receive an email confirmation once your order has been dispatched.
1.2 Shipping Methods and Delivery Times
- We offer standard and expedited shipping options. Delivery times vary based on your location and the shipping method selected at checkout:
- Standard Shipping: 5-7 business days
- Expedited Shipping: 2-4 business days
1.3 Shipping Charges
- Shipping charges are calculated based on the weight and dimensions of your order and will be displayed at checkout. Orders over Rs. 2000 may qualify for free shipping.
1.4 Order Tracking
- Once your order has shipped, you will receive a tracking number via email. You can use this number to track your order’s status online.
1.6 Delivery Issues
- If you experience any issues with your delivery (e.g., delays, lost packages), please contact us at waizmagnet34@gmail.com, and we will assist you promptly.
2. Refund Policy
2.1 Returns
- We accept returns within 2 days of receipt for products that are unused, unopened, and in their original packaging. To initiate a return, please contact us at waizmagnet34@gmail.com
2.2 Return Shipping
- You are responsible for return shipping costs unless the return is due to an error on our part (e.g., incorrect or damaged items). We recommend using a trackable shipping service or purchasing shipping insurance for returns.
2.3 Refunds
- Once we receive and inspect your returned item, we will process your refund. Refunds will be issued to the original payment method used at the time of purchase. Please allow up to [number] business days for the refund to appear in your account.
2.4 Exchanges
- We do not offer direct exchanges. If you wish to exchange an item, please return the original item and place a new order.
2.5 Non-Returnable Items
- Certain items are non-returnable, including:
- Perishable goods (e.g., bread)
- Products marked as non-returnable on the product page
2.6 Damaged or Defective Items
- If you receive a damaged or defective item, please contact us immediately at waizmagnet34@gmail.com with photos of the issue. We will provide instructions for returning the item and issuing a replacement or refund.
2.7 Order Cancellations
- Orders can be canceled within 4 hours of placement. After this period, we may not be able to cancel or modify your order. Please contact us as soon as possible if you wish to cancel your order.
3. Contact Us
If you have any questions about our Shipping and Refund Policy, please contact us at:
Email: waizmagnet34@gmail.com
Address: FLAT NO.-1RA-345, NAWBHANGA GR FLOOR, SHOP No.1,SEC-IV,S/L, Nowbhanga, North 24 Parganas, Dhapa, West Bengal
Thank you for choosing Waizmagnet Trading Private Limited. We appreciate your business!